Watch: How Insight바카라.ai is leveraging AI to redefine iGaming operations in Latin America

Matthew Busuttil

At the BiS SiGMA Americas summit in Sao Paulo, Brazil, Javier Troncoso, CEO and Co-Founder of Insight바카라.ai, outlined how artificial intelligence is transforming the operational landscape of the iGaming industry in Latin America. With Brazil leading the charge on regulatory reform, Troncoso shared how their modular platform supports operators and affiliates across key verticals by delivering actionable insights in real time.

Unlocking real-time intelligence through AI

Troncoso opened the conversation by highlighting the profound shift AI is creating across the gaming ecosystem.

“AI in general is changing the way operators work in the AI gaming industry, but also users in general.”

Insight바카라.ai’s solution revolves around agentic AI, a dynamic framework designed to support core operational areas, including customer service, marketing, onboarding, responsible gaming, and fraud detection. The modular architecture allows for agile deployment across both operators and affiliates, maximising adaptability in a fast-paced market.

Supporting compliance in a rapidly evolving market

With Brazil’s regulatory landscape in flux, operators face a dual mandate: scale efficiently while remaining compliant. Troncoso emphasised that Insight바카라.ai actively monitors legislative changes to help businesses align with emerging frameworks.

“Through AI, we help operators keep up and stay compliant without choosing between growth and staying compliant.”

This capability is crucial in jurisdictions like Brazil, where regulatory adjustments are frequent. By automating compliance tracking and updating workflows in real time, operators can maintain continuity without the operational bottlenecks of manual oversight.

Javier Troncoso, CEO and Co-Founder of Insight바카라.ai

Prioritising responsible gaming and fraud prevention

For Insight바카라.ai, growth and player protection are intertwined. Troncoso made it clear that ethical gameplay is not an optional feature, but a foundational pillar of the platform.

“Without protecting players, we can’t grow.”

Using AI agents to analyse behavioural patterns, the platform flags anomalies across gameplay and registration flows. Whether it’s identifying attempts at fraudulent account creation or shifts in betting behaviour, the system enables real-time intervention to uphold both compliance and integrity.

“We gather a vast amount of data, and we process it through our AI agents. We can flag changes in real time, helping operators work smarter and grow while staying compliant.”

Forecasting the future with predictive analytics

Looking beyond current use cases, Troncoso spoke to the strategic potential of predictive analytics in shaping long-term operator success. AI, he noted, is not just a reactive tool, it’s a forward-looking asset that can guide business development across emerging markets.

“It’s not only about knowing what’s happening in real time, it’s also about what’s likely to happen in the future.”

Through its forecasting capabilities, Insight바카라.ai supports data-driven decisions across player acquisition, retention, and responsible gaming strategies. This forward-thinking approach empowers operators to not only respond to market trends but to anticipate and lead them.

“We can anticipate some patterns for player acquisition, but also for retention and responsible gaming through agentic AI.”

A modular platform built for sustainable growth

Insight바카라.ai’s cloud-based solution offers scalability and resilience, making it ideal for the complex demands of the LATAM gaming market. Troncoso’s closing remarks reaffirmed the company’s commitment to supporting sustainable, ethical, and high-performing iGaming operations.

As regulatory frameworks across Latin America continue to evolve, Insight바카라.ai is positioning itself as a trusted partner for operators seeking not only compliance but competitive advantage through intelligent automation.