Australia’s BetStop, the National Self-Exclusion Register, reported that a total of 40,121 individuals had registered to exclude themselves from all licensed online and phone betting providers by the end of Q3 of the 2024–2025 financial year.
Declining trend in new registrations
While the total number of sign-ups shows strong initial adoption, the latest figures point to a decline in new registrations. In the first quarter of 2024–2025, BetStop recorded 4,521 new registrants, an 11.1 percent decrease compared to the previous quarter. This also marked a sharp 39.7 percent drop compared to the same period the year before.
The trend continued into the second and third quarters, with 5,178 and 4,450 new users joining the self-exclusion list, respectively. These figures reflect a steady decrease over three consecutive quarters, suggesting a possible plateau after a high initial engagement when the service launched.
Active vs inactive exclusions
As of 31 March 2025, 27,763 exclusions remain active, indicating that 12,358 individuals have either completed their chosen exclusion period or cancelled early. The data does not differentiate between completed exclusions and premature cancellations.
State-by-state registration figures
The number of self-exclusion registrations varied significantly across Australian states and territories. New South Wales recorded the highest total at 12,531, followed by Victoria with 10,800 and Queensland with 8,125.
In contrast, the Australian Capital Territory (ACT) and the Northern Territory saw the fewest registrations, with 607 and 325 respectively. These variations may reflect differences in population, access to wagering services, or awareness of the BetStop program.
Younger Australians lead registrations
The data shows that younger individuals are more likely to use BetStop. Around 46 percent of registrants are aged 30 and under, while 32 percent fall into the 31–40 age group. This means that more than three-quarters of self-excluders are aged 40 or younger.
This demographic trend may highlight growing awareness of gambling harm among younger Australians, or possibly greater willingness to engage with digital self-help tools.
National system with centralised coverage
Launched to offer a single point of exclusion across all licensed betting providers, BetStop is the first national system of its kind in Australia. It covers online and phone wagering, ensuring that individuals who sign up are blocked from opening accounts, placing bets, or receiving direct marketing from regulated providers.
